FAQ


What is included in the box?

1X Smart Snake Lens.

1X Hook, Magnet & Protective Cap.

1X Charging Cable.

1X User Manual.

1X 32GB Micro SD Card.

What is the focal length?

4cm to 480cm

What is the lens diameter?

8mm

Is the camera waterproof?

Yes, the camera and all surrounding material - including the cable itself - are IP67 waterproof. It can be safely used in water or wet areas.

What is the camera’s resolution?

HD 1920*1080P

Is there a money back guarantee?

Absolutely, we stand behind our products. If for any reason you are not completely satisfied with your purchase, you have 30 days after receiving your product to contact us and ask for a full refund. No questions asked!


Send us an email at support@lenscave.com or give us a call on +1800-303-3024 and one of our Customer Support Advocates will help you out.


We take all the risk out of ordering by offering an unmatched satisfaction guarantee. We'll always do our best to take care of you.

What is your delivery time?

Processing Time: (1-3 days)

Standard Shipping Time: (7-14 days)

Depending on your location, you might receive your order much faster.

How can I track my order?

You will receive a confirmation email containing a tracking link as soon as your order has been dispatched from our warehouse so that you can follow your package while it's on the road!